ITIL 4 Foundations

Course Length: 2 days
Credits Earned: 14 PDU credits

ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.

COBIT 5.0 Foundation

Course Length: 3 days
Credits Earned: 18 PDU credits

This three day, APMG Accredited course looks at the drivers for this latest version of COBIT, the five basic principles on which COBIT 5 is founded and the enablers for governance and management of enterprise IT which support the integration between the goals, objectives, controls and processes of the business and IT. The course includes an introduction to COBIT 5 implementation and the concepts relating to the Process Assessment Model.